verified SJR 0,783 · Q1 • database Scopus / SJR & Web of Science indexed

International Journal of Quality and Service Sciences

United Kingdom · Emerald Group Publishing Ltd...

workspace_premium Q1 — Business, Management and Accounting (miscellaneous) lock_open Open Access

International Journal of Quality and Service Sciences

The International Journal of Quality and Service Sciences seeks to explore various aspects of quality and services as closely interrelated phenomena in the context of ongoing transformation processes of organizations and societies. Thus the journals' scope is not limited to micro...

ISSN: 1756-669X

Publisher: Emerald Group Publishing Ltd.

Category: Business, Management and Accounting (miscellaneous)

Indexation: verifiedScopus / SJR verifiedWeb of Science

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schedule CountryOfPapers database fields

SJR Impact Factor trending_up

0,783 Q1

H-index 43

Acceptance rate pie_chart

35%

Source Acceptance_Rate

Time to publication hourglass_top

NPD

Field NPD

Publication cost (APC) payments

2.880 € Open Access

Non-OA path 0 €

Metrics

Scimago and CountryOfPapers database fields

Scopus / SJR Web of Science

SJR Impact

0,783

H-index

Docs (year)

Docs 3y

Total refs

2669

Cites 3y

518

Citable 3y

Cites/Doc 2y

5.84

Ref/Doc

83.41

Immediate OA

2880 €

Embargoed OA

NPD

Non OA / Submission

0 €

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Best articles by citations

Can there only be one? Towards a post-paradigmatic service marketing approach

Young consumers' valuations of new payment services

Designing appropriate contracts for achieving efficient winter road and railway maintenance with high performance quality

Design of service capacity for the ground crew at the airport check-in counters

Decoding the code of excellence -for achieving sustainable excellence

Customer aggression and service sabotage

Creating value in multiple cooperative relationships

Course evaluation by importance-performance analysis and improving actions at the Budapest University of Technology and Economics

Cornerstone root causes through the analysis of the Ishikawa diagram, is it possible to find them?

Continuous process improvement in Spanish local government

Comprehensive quality assessment of Czech higher education institutions

Comparing and contrasting the evolution through time of organizational sustainability initiatives

SHOW MORE ARTICLES

Classification model and e-loyalty implications for online services

A comparison of customer perceived service quality in discount versus traditional grocery stores

Building quality culture in higher education

Adapting a Lean leadership-training program within a health care organization through cocreation

Achieving customer loyalty through service excellence in internet industry

A systemic approach to achieve operational excellence in hotel services

A structural equation model of effective variables on service quality in capital industrial goods sector

A review of 20 years of SERVQUAL research

A proposed model for measuring service quality in secondary education

A new company descriptor takes us into a new era

A meta analysis of ISO 9001:2000 research -findings and future research proposals

A cross-cultural perspective on consumer perceptions of service failures' severity: a pilot study

FAQs

International Journal of Quality and Service Sciences has an SJR of 0,783 (best quartile Q1) in the CountryOfPapers database.

Immediate OA APC is 2880 EUR. Non-OA / submission fee is 0 EUR.

The acceptance rate recorded for International Journal of Quality and Service Sciences is 35%.

International Journal of Quality and Service Sciences

Metrics

Name good journals. Call out predatory ones.

Researcher reviews

Best articles by citations

FAQs

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What is the APC / publication cost?

What is the acceptance rate?