ISSN: 1094-6705

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Journal of Service Research Q1 Unclaimed

SAGE Publications Inc. United States

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Journal of Service Research is a journal indexed in SJR in Sociology and Political Science and Organizational Behavior and Human Resource Management with an H index of 148. It has an SJR impact factor of 4,948 and it has a best quartile of Q1. It is published in English. It has an SJR impact factor of 4,948.

Type: Journal

Type of Copyright:

Languages: English

Open Access Policy:

Type of publications:

Publication frecuency: -

Categories: Information Systems (Q1) Organizational Behavior and Human Resource Management (Q1) Sociology and Political Science (Q1)

Price

- €

Inmediate OA

NPD

Embargoed OA

- €

Non OA

Metrics

4,948

SJR Impact factor

148

H Index

60

Total Docs (Last Year)

106

Total Docs (3 years)

4376

Total Refs

1539

Total Cites (3 years)

93

Citable Docs (3 years)

14.31

Cites/Doc (2 years)

72.93

Ref/Doc

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Aims and Scope

Best articles by citations

Combining Service and Sales at the Point of Customer Contact

Yield Management for the Nonprofit Sector

Customer Self-Efficacy and Response to Service

Customer Self-Efficacy in Technology-Based Self-Service

Ingratiation and Assertiveness in the Service Provider-Customer Dyad

What Makes Service Research Centers Effective?

Return on Community for Consumers and Service Establishments

Practitioner Articles in JSR

Unifying Service Marketing and Operations With Service Experience Management

Role Stress in After-Sales Service Management

Perceived Relative Attractiveness Today and Tomorrow As Predictors of Future Repurchase Intention

Optimal Pricing of New Subscriber Services under Interdependent Adoption Processes

SHOW MORE ARTICLES

Dear Readers

Direct and Indirect Effects of Commitment to a Service Employee on the Intention to Stay

Technology and Service

Has Revenue Management become Acceptable?

How Often Versus How Long

A Product-Process Matrix for Electronic B2C Operations

Managing Relational Exchanges

The Impact of Incomplete Information on the Use of Marketing Research Intelligence in International Service Settings

Service Locus of Control

New Service Teams as Information-Processing Systems

Employees' Willingness to Report Service Complaints

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