verified COP 11,9 · D1 • database Scopus / SJR & Web of Science indexed

United States · SAGE Publications Inc.

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Journal of Service Research

Journal of Service Research is a journal indexed in SJR in Sociology and Political Science and Organizational Behavior and Human Resource Management with an H index of 156. It has a COP Index of 11,9 (best band D1). It is published in English. It has a COP Index of 11,9.

ISSN: 1094-6705

Publisher: SAGE Publications Inc.

Category: Sociology and Political Science

Indexation: verifiedScopus / SJR verifiedWeb of Science

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schedule CountryOfPapers database fields

COP Index trending_up

11,9 D1 Top 10%

4 of 1194 journals in Sociology and Political Science

H-index · SJR 156 · 6,011

Acceptance rate pie_chart

22% Selective

Source Acceptance_Rate

Time to publication hourglass_top

NPD

Field NPD

Publication cost (APC) payments

NPD Subscription

Non-OA path NPD

Metrics

Scimago and CountryOfPapers database fields

Scopus / SJR Web of Science

COP Index

11,9

D1 Top 10%

SJR Impact

6,011

H-index

156

Docs (year)

Docs 3y

116

Total refs

5435

Cites 3y

1873

Citable 3y

105

Cites/Doc 2y

11.35

Ref/Doc

76.55

Immediate OA

—

Embargoed OA

NPD

Non OA / Submission

—

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Best articles by citations

Consumer Evaluations of Service Brand Extensions

You Say You Want a Revolution? Drawing on Social Movement Theory to Motivate Transformative Change

Employees' Willingness to Report Service Complaints

Economic Service Quotas

Does Culture Influence Web Site Quality Expectations?

Direct and Indirect Effects of Commitment to a Service Employee on the Intention to Stay

Design Antecedents of Telepresence in Virtual Service Environments

Dear Readers

Customer Self-Efficacy in Technology-Based Self-Service

Customer Self-Efficacy and Response to Service

Customer Referral Behavior

Customer Equity Management

SHOW MORE ARTICLES

Coproduction of Transformative Services as a Pathway to Improved Consumer Well-Being

A Contingency Approach to Modeling Satisfaction with Management Consulting Services

Configuring Service Operations in Accordance with Customer Needs and Preferences

Comment: Engagement and Experiences: Comment on Brodie, Hollenbeek, Juric, and Ilic (2011)

Combining Service and Sales at the Point of Customer Contact

Can Customers Detect Script Usage in Service Encounters?

Automating Service

An Investigation of Visualization and Documentation Strategies in Services Advertising

An Industry/Academic Perspective on Customer Success Management

A Tale of Two Countries' Conservatism, Service Quality, and Feedback on Customer Satisfaction

A Product-Process Matrix for Electronic B2C Operations

A Practitioner's Comment on Aimee L. Drolet and Donald G. Morrison's "Do We Really Need Multiple-Item Measures in Service Research?"

FAQs

Journal of Service Research has a COP Index of 11,9 (D1), ranked 4 of 1194 in Sociology and Political Science. SJR: 6,011.

Immediate OA APC is not available (NPD).

The acceptance rate recorded for Journal of Service Research is 22%.

Journal of Service Research

Metrics

Name good journals. Call out predatory ones.

Researcher reviews

Best articles by citations

FAQs

What is the COP Index of Journal of Service Research?

What is the APC / publication cost?

What is the acceptance rate?