ISSN: 0887-6045

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Journal of Services Marketing Q1 Unclaimed

Emerald Group Publishing Ltd. United Kingdom

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Journal of Services Marketing is a journal indexed in SJR in Marketing with an H index of 124. It has a price of 2655 €. It has an SJR impact factor of 1,211 and it has a best quartile of Q1. It is published in English. It has an SJR impact factor of 1,211.

Type: Journal

Type of Copyright:

Languages: English

Open Access Policy:

Type of publications:

Publication frecuency: -

Categories: Marketing (Q1)

Price

2655 €

Inmediate OA

NPD

Embargoed OA

0 €

Non OA

Metrics

1,211

SJR Impact factor

124

H Index

86

Total Docs (Last Year)

237

Total Docs (3 years)

7748

Total Refs

1290

Total Cites (3 years)

227

Citable Docs (3 years)

4.35

Cites/Doc (2 years)

90.09

Ref/Doc

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Aims and Scope

Best articles by citations

The effects of consumer expertise on evoked set size and service loyalty

A processual analysis of customer service training

Awareness of service charges and its influence on customer expectations and perceptions of quality in banking

Service guarantees and consumers' evaluation of services

Price changes and defection levels in a subscription-type market: can an estimation model really predict defection levels?

An exploratory study of influences on public opinion towards alcohol and tobacco sponsorship of sporting events

Skill and resource based competitive methods: impact on firm performance

Closing the gaps: service quality in sport tourism

Marketing: is it still "just advertising"? The experiences of accounting firms as a guide for other professional service firms

Perceived risk and outcome differences in multi-level service relationships

Effects of personal control on adoption of self-service technology innovations

Wiring and growing the technology of international services marketing

SHOW MORE ARTICLES

Competitive Advantage through Specialty Franchising

Service loyalty: implications for service providers

Can Consumers be Segmented on the Basis of their Service Quality Expectations?

New media in marketing redefine competitive advantage: a comparison of small and large firms

Assessing contact personnel/ customer interaction in a small town: differences between large and small retail districts

Gratitude in service encounters: implications for building loyalty

Emerging adulthood, sharing utilities and intention to use sharing services

Product management and the marketing of financial services

Dimensions of consumer search behavior in services

Searching for information in marketspace: does the form - product or service - matter?

Work stress and customer service delivery

Patient satisfaction: a matter of choice