verified SJR 1,364 · Q1 • database Scopus / SJR & Web of Science indexed

United Kingdom · Emerald Group Publishing Ltd...

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Journal of Services Marketing

Journal of Services Marketing is a journal indexed in SJR in Marketing with an H index of 130. It has a price of 2655 €. It has an SJR impact factor of 1,364 and it has a best quartile of Q1. It is published in English. It has an SJR impact factor of 1,364.

ISSN: 0887-6045

Publisher: Emerald Group Publishing Ltd.

Category: Marketing

Indexation: verifiedScopus / SJR verifiedWeb of Science

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schedule CountryOfPapers database fields

SJR Impact Factor trending_up

1,364 Q1

H-index 130

Acceptance rate pie_chart

24% Selective

Source Acceptance_Rate

Time to publication hourglass_top

NPD

Field NPD

Publication cost (APC) payments

2.655 € Subscription

Non-OA path 0 €

Metrics

Scimago and CountryOfPapers database fields

Scopus / SJR Web of Science

SJR Impact

1,364

H-index

130

Docs (year)

Docs 3y

220

Total refs

7238

Cites 3y

1301

Citable 3y

209

Cites/Doc 2y

5.95

Ref/Doc

88.27

Immediate OA

2655 €

Embargoed OA

NPD

Non OA / Submission

0 €

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Best articles by citations

Antecedents to client satisfaction in business services

Work stress and customer service delivery

Competitive Advantage through Specialty Franchising

Communicating service quality: are business-to-business ads different?

Closing the gaps: service quality in sport tourism

Classifying health care offerings to gain strategic marketing insights

Choosing leisure services: the effects of consumer timestyle

Can Consumers be Segmented on the Basis of their Service Quality Expectations?

Benchmarking measures of customer satisfaction, quality and performance for new financial service products

Awareness of service charges and its influence on customer expectations and perceptions of quality in banking

At your service!Does country of origin research apply to services?

Assessing contact personnel/ customer interaction in a small town: differences between large and small retail districts

SHOW MORE ARTICLES

Antecedents to consumers' disclosing intimacy with service employees

"Culture shocks" in inter-cultural service encounters?

An investigation of marketing problems across service typologies

An exploratory study of influences on public opinion towards alcohol and tobacco sponsorship of sporting events

An exploratory study of a multi-expectation framework for services

An exploratory investigation of customer penalties: assessment of efficacy, consequences, and fairness perceptions

An exploratory investigation of consumer decision making for selected professional and nonprofessional services

An approach to branding services

After-service response in service quality assessment: a real-time updating model approach

Advertising appeals used by services marketers: a comparison between Hong Kong and the United States

A processual analysis of customer service training

A preliminary evaluation of professional accounting services: direct marketing on the Internet

FAQs

Journal of Services Marketing has an SJR of 1,364 (best quartile Q1) in the CountryOfPapers database.

Immediate OA APC is 2655 EUR. Non-OA / submission fee is 0 EUR.

The acceptance rate recorded for Journal of Services Marketing is 24%.

Journal of Services Marketing

Metrics

Name good journals. Call out predatory ones.

Researcher reviews

Best articles by citations

FAQs

What is the SJR of Journal of Services Marketing?

What is the APC / publication cost?

What is the acceptance rate?