verified SJR 1,049 · Q1 • database Scopus / SJR & Web of Science indexed

United Kingdom · Emerald Group Publishing Ltd...

workspace_premium Q1 — Strategy and Management lock Subscription

Journal of Service Theory and Practice

Journal of Service Theory and Practice is a journal indexed in SJR in Strategy and Management with an H index of 104. It has an SJR impact factor of 1,049 and it has a best quartile of Q1. It has an SJR impact factor of 1,049.

ISSN: 2055-6225

Publisher: Emerald Group Publishing Ltd.

Category: Strategy and Management

Indexation: verifiedScopus / SJR verifiedWeb of Science

open_in_new Portal NPD menu_book Guidelines NPD

schedule CountryOfPapers database fields

SJR Impact Factor trending_up

1,049 Q1

H-index 104

Acceptance rate pie_chart

25% Selective

Source Acceptance_Rate

Time to publication hourglass_top

NPD

Field NPD

Publication cost (APC) payments

NPD Subscription

Non-OA path NPD

Metrics

Scimago and CountryOfPapers database fields

Scopus / SJR Web of Science

SJR Impact

1,049

H-index

104

Docs (year)

Docs 3y

115

Total refs

3873

Cites 3y

563

Citable 3y

111

Cites/Doc 2y

4.53

Ref/Doc

90.07

Immediate OA

—

Embargoed OA

NPD

Non OA / Submission

—

shield Researcher voice

Name good journals. Call out predatory ones.

Share what peer review, fees, and timelines were really like. Praise fair editors. Flag APC traps, fake metrics, or spam solicitations — with facts from your submission.

Fair & fast peer review Clear APC / no surprise fees Suspected predatory Fake impact claims

rate_review Write an honest review

Researcher reviews

sentiment_dissatisfied No reviews yet — be the first to share an honest experience.

Publication speed *

Review quality *

Edition and editorial team *

Institutional email or ORCID * * Only to validate authenticity — identity is not shown publicly.

Best articles by citations

Buyer-seller interaction in facility services

Work design and frontline employee engagement

Exciting times for service scholarship

Examining the link between service modularity and firm performance

Engagement, satisfaction and customer behavior-based CRM performance

Employing proactive interaction for service failure prevention to improve customer service experiences

Does transformational leadership always matter in frontline service roles?

Does employee performance affect customer loyalty in pharmacy services?

Does cooperating with customers support the financial performance of business-to-business professional service firms?

Digitalization challenging institutional logics

Determining value in a complex service setting

Delight and the grateful customer: beyond joy and surprise

SHOW MORE ARTICLES

Can advanced technology affect customer-based brand equity in service firms? An empirical study in upscale hotels

A contingency model of "Face" loss in service encounters: an Eastern cultural context

Brand meaning cocreation: toward a conceptualization and research implications

Benchmarking hotel service quality using two-dimensional importance-performance benchmark vectors (IPBV)

Attachment relationship study of trust and trust transfer

An exploratory study of online review management in hospitality services

Agreement on service performance ratings between frontline employees and their supervisor

Achieving growth-quality of work life ambidexterity in small firms

A4A relationships

A service research contribution to the global challenge of sustainability

A service network perspective to evaluate service matching in early design

A multilevel consideration of service design conditions

FAQs

Journal of Service Theory and Practice has an SJR of 1,049 (best quartile Q1) in the CountryOfPapers database.

Immediate OA APC is not available (NPD).

The acceptance rate recorded for Journal of Service Theory and Practice is 25%.

Journal of Service Theory and Practice

Metrics

Name good journals. Call out predatory ones.

Researcher reviews

Best articles by citations

FAQs

What is the SJR of Journal of Service Theory and Practice?

What is the APC / publication cost?

What is the acceptance rate?