ISSN: 2055-6225

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Journal of Service Theory and Practice Q1 Unclaimed

Emerald Group Publishing Ltd. United Kingdom

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Journal of Service Theory and Practice is a journal indexed in SJR in Strategy and Management with an H index of 99. It has an SJR impact factor of 1,309 and it has a best quartile of Q1. It has an SJR impact factor of 1,309.

Type: Journal

Type of Copyright:

Languages:

Open Access Policy:

Type of publications:

Publication frecuency: -

Categories: Strategy and Management (Q1)

Price

- €

Inmediate OA

NPD

Embargoed OA

- €

Non OA

Metrics

1,309

SJR Impact factor

99

H Index

45

Total Docs (Last Year)

106

Total Docs (3 years)

4196

Total Refs

633

Total Cites (3 years)

101

Citable Docs (3 years)

4.45

Cites/Doc (2 years)

93.24

Ref/Doc

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Aims and Scope

Best articles by citations

Understanding black market retailing: the case of Colombia's San Andresitos

Learning in the service environment: the influence of diversity climate

Service flexibility: conceptualizing value creation in service

Attachment relationship study of trust and trust transfer

What drives the intention to complain?

An exploratory study of online review management in hospitality services

Executive ethical decisions initiating organizational culture and values

Impact of initial trust, involvement, and mood on trusting belief

Outperformed: how the envy reflex influences status seeking service consumers' engagement

Political orientation and perceived quality of television channels

Impact of frontline service employees' acculturation behaviors on customer satisfaction and commitment in intercultural service encounters

Transcending and bridging co-creation and engagement: conceptual and empirical insights

SHOW MORE ARTICLES

Positive and negative valence influencing consumer engagement

The role of service fairness in the service quality -relationship quality -customer loyalty chain

Service quality and global competitiveness: evidence from global service firms

The influence of internal market orientation on external outcomes

Value drivers and adventure tourism

Understanding the impact of internal marketing practices on both employees ' and managers ' organizational commitment in elderly care homes

Tough but not terrific: value destruction in men's health

Feeling nickeled and dimed -consequences of drip pricing

Brand meaning cocreation: toward a conceptualization and research implications

Employing proactive interaction for service failure prevention to improve customer service experiences

Stigmatized service workers in crisis: mitigating the effects of negative media

The 2013 Naples Forum on Service and its efforts to advance service theory and practice